Frequently Asked Questions (FAQs)
Find answers to common questions about our loan application process, fees, eligibility, and more.
Find answers to common questions about our loan application process, fees, eligibility, and more.
LoanMitra AI is an AI-powered loan assistance platform that helps applicants check eligibility, complete KYC, upload documents, and track their loan application through a transparent digital dashboard.
Yes.
The processing fee is 1% of the requested loan amount.
If your application is approved by any participating lender, the processing fee becomes non-refundable.
If all available lender attempts are unsuccessful, the refund will be processed according to our Refund Policy.
Your application may be reviewed by up to 3 lenders, depending on your eligibility and the review process.
Yes.
Applications with low CIBIL scores are welcome and may still be considered, subject to eligibility and lender review.
No.
Loan approval depends on lender eligibility criteria, document verification, credit assessment, and final review.
Simply log in to your dashboard using your Application ID and registered mobile number to view real-time application updates.
Processing time varies depending on document verification, applicant profile, and lender review.
Generally required documents include:
Yes.
Your information and documents are protected through secure digital systems and encrypted storage.
Yes.
You can upload or update requested documents through your dashboard whenever required.
All important updates are available in your dashboard.
You may also receive notifications through SMS, email, or WhatsApp.
You can contact our support team through:
Yes.
Applications may be cancelled before final processing, subject to our Terms & Conditions.
Your trust is our priority.